Top notch Tele consultations non stop
eClinics Telehealth gives your employees and their families instant access to high-quality virtual healthcare from our in-house doctors.
What’s new with eClinics Telehealth?
- Appointment bookings to video calls and prescriptions – now all in one place
- Timely reminders on email, SMS and WhatsApp
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Choose doctors based on language and gender
- Instant digital prescriptions and easy-to-book follow up appointments
Everything You Need, in One App
24/7 Doctors Support
Speak to a doctor in under 10mins
1:1 consults over video call
Book, cancel and reschedule appointments
Instant digital prescriptions
1:1 consults over video call
Frequently asked questions
What is telehealth?
Telehealth is the process of using technology to provide healthcare services remotely.
Why should I choose a telehealth consultation?
There are many perks to opting for a telehealth consultation. Some of them being,
- Consult with a doctor from the comfort of your own home.
- Easier access to medical care by cutting down on travel time.
- Reduces your waiting time at clinics and hospitals.
- Remote access to specialists who may be in far away locations.
- Healthcare services and providers are only a call away, thus making the whole experience easier and more accessible.
How do I book a teleconsultation with eclinic?
You can book a teleconsultation on the eclick app easily. Go to the ‘Care’ section at the bottom right. Choose the doctor you want to speak to. You can then book an appointment with your preferred doctor by choosing a date and time. And you’re done!
Can I choose my doctor with Telehealth?
Yes, you can absolutely choose the doctor with whom you’d like to consult with.
Who all can use the telehealth services?
All the members included in your Plum insurance plan can avail the telehealth consultation services.
Can I speak with the same doctor many times?
Yes, you can choose to speak to the same doctor multiple times.
What are the timings to get a consultation?
GP’s are available for consultations 24/7. Specialists are available from 9 am to 9 pm, six days a week.
I am experiencing certain symptoms but I don't know which specialist to go to. What should I do?
In cases where you are unsure of which specialist will be best suited for your condition, you can simply type in your symptoms in the app search bar. You will then be recommended a specialist based on those symptoms.
How do I get the doctor's prescription after the consultation?
Prescriptions are sent to you after your appointment, both to your registered mobile number and can be found on your Plum app dashboard.
Will the online consultation with a doctor be private?
Yes, all online consultations with doctors on the Plum app are completely confidential and private.
What platform is used for the doctor teleconsultations? Do I need to download an app for it?
We have developed the entire Telehealth experience in-house on the Plum app. The doctor teleconsultations are hosted on the app.
Get comprehensive healthcare for your team today
